Frequently Asked Questions
Everything you need to know about shopping with Lifelong Online
What is the standard shipping timeframe for my order?
Most orders are processed within 24 hours and typically arrive within 3 to 5 business days, depending on your location.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email and SMS containing a unique tracking ID and a link to monitor your package in real-time.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. If you receive a defective product, please contact our support team immediately for a replacement.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I claim a warranty for my Lifelong product?
You can register your product on our website under the 'Warranty' section. To file a claim, simply upload your invoice and provide details of the issue through our support portal.
Can I cancel my order after it has been placed?
Orders can be cancelled directly through the 'My Orders' section as long as they have not yet been shipped. Once shipped, the order cannot be cancelled but can be returned upon delivery.