Returns & Exchanges
At Lifelong Online, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our streamlined return policy allows you to request a return or exchange within 7 days of delivery.
Initiate Request
Log in to your account and navigate to the 'My Orders' section to select the item you wish to return and submit your request.
Quality Inspection
Ensure the product is unused and in its original packaging with all tags intact for our team to authorize the return process.
Schedule Pickup
Once approved, a courier partner will be assigned to pick up the package from your registered address at no additional cost.
Receive Refund
After the item reaches our warehouse and passes quality checks, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing